bangelbet Privacy Policy

bangelbet is a trusted online gaming platform in Bangladesh. We are firmly committed to protecting the privacy of our users' personal information. The purpose of this privacy policy is to clearly describe how your information is managed when you use our platform.

This policy applies to the bangelbet website, mobile application, and all related services. We respect your personal information and are committed to keeping it secure.

You are requested to read this privacy policy carefully before using any service on our platform. If you have any questions, please contact our support team.

bangelbet may collect the following types of information. The purpose of collecting information in each case is specific and lawful.

2.1 Personal Identity Information

Information you provide at the time of account registration:

• Full name and date of birth
• Email address and mobile number
• National Identity Card (NID) or passport number (for identity verification)
• Address information

2.2 Financial Information

Information required for processing transactions:

• bKash, Nagad, Rocket, or Upay account number
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Usage and Technical Information

Information automatically collected while you use the platform:

• IP address and device information
• Browser type and operating system
• Time spent on the site and pages visited
• Cookie and location data (if permission is granted)
• Gaming activity and betting history

bangelbet uses your personal information only for specific and legitimate purposes. We never use your information unnecessarily.

3.1 Primary Purposes

• Completing the account creation and verification process
• Confirming your identity and preventing fraud
• Processing all financial transactions including deposits and withdrawals
• Providing bonuses, rewards, and promotional offers
• Managing customer support services
• Ensuring the security and reliability of our platform

3.2 Secondary Purposes

• To provide a personalized gaming experience
• To send potentially relevant offers and information (with your consent)
• For analytical work to improve the quality of our services
• To fulfill legal obligations
• For responsible gaming monitoring

bangelbet uses industry-standard technology and methods to keep your personal information secure.

4.1 Technical Security Measures

• SSL Encryption: All data transmissions are secured through SSL/TLS encryption.
• Firewall Protection: Advanced firewall systems prevent unauthorized access.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Two-Factor Authentication: An additional security layer for accessing your account.
• Regular Security Audits: Our systems are reviewed on a regular basis.

4.2 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may need to be retained for a specified period due to legal and regulatory obligations. Once no longer needed, information is securely deleted.

4.3 Staff Training

All our staff follow a strict privacy policy when handling personal information. Only authorized staff have access to your information when necessary.

bangelbet shares your information with third parties in a very limited way and only in specific circumstances.

5.1 Cases Where Information Is Shared

• Payment Processors: Information required to complete transactions through bKash, Nagad, Rocket, and Upay.
• Legal Authorities: In cases of a court order or legal obligation.
• Technology Partners: Technology service providers required for platform operations (who are contractually bound to meet our privacy standards).
• Fraud Prevention: With relevant authorities in investigations of cybercrime or fraud.

5.2 Cases Where Information Is Not Shared

We never share your information with third parties for the following purposes:

• Sale for marketing or advertising purposes
• Any unauthorized sharing without your consent
• For unrelated business purposes

bangelbet uses cookies and similar technologies to improve the experience on our platform.

6.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the platform, such as maintaining login sessions.
• Functional Cookies: To remember your preferences and settings.
• Analytical Cookies: For monitoring and improving platform usage.

6.2 Cookie Control

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

As a bangelbet user, you have the following rights over your personal information:

7.1 Right to Access Information

You may request details of the information we have collected about you at any time. We will provide that information within a reasonable time.

7.2 Right to Correct Information

You have the right to request correction if there is any error in your personal information. You can request an update through your account or by contacting the support team.

7.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

7.4 Right to Object to Processing

You may object to and withdraw consent for the use of your information for marketing purposes at any time.

7.5 Right to Data Portability

You have the right to receive your information in a structured and commonly usable format.

bangelbet is a platform for persons aged 21 and above only. We do not knowingly collect any personal information from persons under the age of 21.

An age verification process is carried out at the time of registration. If we learn that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.

bangelbet reserves the right to update this privacy policy from time to time. We will notify you of any significant changes.

9.1 Notice of Changes

If significant changes are made to the policy, we will inform you in the following ways:

• A notification will be displayed on the platform
• A notification will be sent to your registered email
• The "Last Updated" date at the top of this page will be changed

9.2 Continued Use After Changes

Continuing to use our platform after any changes will be considered as your acceptance of the updated policy terms. If you object to the new policy, you may request to close your account.

For the operation of our platform, data may sometimes be processed on servers located in various countries. In such cases we ensure that the relevant country or entity maintains appropriate data protection standards.

For every instance of data transfer, we put in place the necessary agreements and safeguards to ensure the protection of your information.

bangelbet places the highest importance on responsible gaming. We use information about your gaming activity to identify potentially problematic behavior and provide support.

Information collected for this purpose is used solely for your well-being and is not used for marketing or any other purpose. To learn more about responsible gaming, visit our Responsible Gaming page.